Guidance for the decisions that Matter

Pathway Navigation helps individuals and families understand their options, connect with trusted resources, and move forward with greater clarity and confidence. Whether you are planning ahead or facing an immediate challenge, you do not have to navigate the process alone.

Guidance Rooted in Experience

Pathway Navigation is grounded in both professional experience and personal understanding. I know firsthand what it feels like to need answers, search for the right resources, and try to make important decisions without a clear place to begin. Those experiences shaped my belief that people deserve straightforward information, practical support, and someone willing to help them understand the path ahead.

Through my work with individuals, families, healthcare providers, and community organizations, I have also seen how easily people can become overwhelmed by complex systems and limited guidance. Pathway Navigation brings those experiences together to help clients understand their options, make informed decisions, and move forward with greater clarity and confidence.

Experience you can trust

I’m Sheila Ratcliffe, a Certified Senior Advisor with experience in healthcare navigation, community resources, benefits, care planning, and advocacy. My approach is personal, practical, and grounded in meeting people where they are. I help clients organize the pieces, ask the right questions, and find a clear path forward—without pressure or a one-size-fits-all solution.

“Advocacy begins with understanding your options, asking the right questions, and having the confidence to take the next step.”